Monday, April 15, 2024

    C3 achieves 91% customer satisfaction rating in independent survey

    C3 has received an outstanding Platinum Award for service in its 2015 Customer Satisfaction Report. The annual audit was conducted by independent specialists Customer Surveys Ltd and found that 100% of respondents were wither very or extremely satisfied with C3.

    A random sample of C3 clients were interviewed to provide an accurate cross-section and ensure a representative result. Interviewees had the option to remain anonymous or attach their name/ company to their feedback to ensure frank responses. 95% said staff were very or extremely knowledgable and 100% felt C3 was extremely responsive.

    Across the board respondents commended the professionalism and responsiveness of C3 staff, as well as the quality of our technology platforms.

    The latest results follow a recent outstanding rating for Lookout Call, C3’s lone worker safety division, and underline the C3 group’s focus on service & professionalism.


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