C3 has received an outstanding Platinum Award for service in its 2015 Customer Satisfaction Report. The annual audit was conducted by independent specialists Customer Surveys Ltd and found that 100% of respondents were wither very or extremely satisfied with C3.
A random sample of C3 clients were interviewed to provide an accurate cross-section and ensure a representative result. Interviewees had the option to remain anonymous or attach their name/ company to their feedback to ensure frank responses. 95% said staff were very or extremely knowledgable and 100% felt C3 was extremely responsive.
Across the board respondents commended the professionalism and responsiveness of C3 staff, as well as the quality of our technology platforms.
The latest results follow a recent outstanding rating for Lookout Call, C3’s lone worker safety division, and underline the C3 group’s focus on service & professionalism.
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