CLX Communications, a leading global CPaaS provider has received a Tier One rating and ranked as the number one A2P SMS Messaging Vendor in North America, in the A2P SMS Messaging Vendor Performance Report 2018,published this week by the Roaming Consulting Company (ROCCO).
The report ranks the industry’s leading A2P SMS Messaging Vendors, based on scores and feedback provided by over three hundred global mobile network operators (MNOs). Each vendor is ranked in one of three tiers, with only those scoring higher than four out of five in every category receiving a Tier One rating.
For the North America region, CLX received an overall score of 4.55 out of five – the highest score of any A2P SMS provider in the region and significantly higher than the rest of the competition.
Overall, CLX has been ranked second in this year’s report with a combined score of 4.4 out of 5 missing the number one spot by a statistically insignificant amount. CLX performed particularly strongly in key areas including quality of service (4.71), reputation (4.65), reliability (4.73) and technical expertise (4.66).
CLX remains the most consistent global vendor and undisputed A2P messaging market leader, as the only provider to have ranked consistently in the top three in each of the last four annual ROCCO reports.
Robert Gerstmann, Chief Evangelist and Co-Founder of CLX Communications, says: “In a highly-competitive global market such as enterprise messaging, it’s the intangibles such as reputation, trust, technical expertise and reliability that help to delineate which companies are the market leaders.Therefore, to be ranked as the number one A2P Messaging Vendor in North America and the most consistent vendor overall by the global operator community is a fantastic achievement.”
Jason Bryan, CEO of ROCCO, adds: “Since we published the A2P SMS Messaging Vendor Performance Report back in 2014, CLX has always ranked in the top three of the global Tier One providers.
“As a result, it’s no surprise to see CLX emerging as the number one provider in North America, as the feedback we receive from mobile network operators is always incredibly positive.”
Rocco recently also ranked the top Carrier Billing firms in the worldin a similar study. It named Centili, Veoo and DIMOCO as three of the best direct carrier billing vendors in the world. Between November 2017 and March 2018 ROCCO (Roaming Consulting Company Ltd) questioned 214 MNOs from 91 countries, including all continents. The objective was to evaluate Direct Carrier Billing (DCB) vendors and rank these on 30+ KPIs in the area of performance, value and leadership.
26 vendors were included in the report, the three vendors, Centili, Veoo and DIMOCO, were ranked as Tier One, reaching an overall score between four and five points out of a possible five.