Features Archive
CPaaS: The key ingredient for the future of CX
Hot on the heels of a Telemedia8.1 Live event at Mobile World Congress, where CPaaS was…
How will SCA change fraud pressure for businesses?
Ed Whitehead takes a look at what Strong Customer Authentication (SCA) is going to do to…
MEET THE PEOPLE Paola Silano, Founder, Cookies Factory and Cookies Digital
Paola Silano founded Cookies Factory in 2013 with four partners from the online marketing world…
OPINION Is your UK business ready for the 15th code?
As the world looks on, the UK premium rate industry introduces a new ‘standards’ based…
Building back better: four in five UK companies ‘unable to scale’ digital transformation plans
As the UK economy seeks to ‘build back better’ from the Covid-19 pandemic, connectivity funding…
PREDICTIONS 2022 The mobile industry and the next 12 months the MEF view
Roaming has been in the news recently, but there is much more going on in…
OPINION Why fax is integral to any CPaaS strategy
Scott Wilson, Vice President, Sales & Service, eFax, believes fax still has a role to play…
PREDICTIONS 2022 Political turmoil, hyperscaler protocols and edge clouds will drive operator thinking in 2022
Nation states will ramp up mobile cyber-attacks; hyperscalers will mimic Google and introduce powerful proprietary…
PIN Loops, are they serving the Direct Carrier Billing Industry?
Whenever Empello sees an increase in complaints and non-compliance in a market, it often follows…
The rise of PPC automation: everything you need to know
In an increasingly digital age, pay-per-click (PPC) advertising is seemingly the way to go. These advertisements drive…
PREDICTIONS 2022 Tough for China, boom for Big Tech, mobile services need to be less boring
Strand Consult has followed the telecoms industry for more than 25 years – here CEO and…
PREDICTIONS 2022 The most prominent disruptive forces that are going to impact the payments industry in the upcoming year
Having dealt with the initial pandemic aftershock, this year the key areas of focus for…