Global cloud communications software and solutions provider IMImobile PLC, has signed a partnership agreement with integrated business services company Communisis, An OSG Company to enable Communisis to provide rich, two-way interactions for its business clients and provide a digital alternative to traditional print communications.
Communisis provides print and digital communications services to large enterprises such as banks, insurance providers and utilities.
IMImobile’s software will also enable Communisis to offer new communication channels such as RCS (Rich Communication Services) to its clients, enabling them to provide enriched customer experiences by delivering engaging and contextual two-way interactions.
David Herridge, Managing Director of Customer Experience at Communisis, explains: “At Communisis, we believe that new messaging channels, such as RCS, will transform the way that organisations communicate with their customers. We are delighted to partner with IMImobile, a globally recognised provider of cloud communications software and solutions and we look forward to working with them on new, innovative services, to improve our client’s customer communications.”
Nir Feldberg, SVP Partnerships at IMImobile, adds: “We are delighted to have formed a strategic partnership with Communisis to include our market leading, customer interaction management suite within their portfolio of Business Messaging services. Our scalable Enterprise CPaaS platform, IMIconnect, will enable Communisis to rapidly deliver integrated communications for their clients across all direct, digital and social channels – increasing automation and improving overall customer experience.