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Infobip, Digital Virgo, LANCK and XConnect win big at Juniper Research’s 2024 Future Digital Awards for Telco Innovation

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Recognising the best vendors, products, platforms and services in areas such as mobile roaming, messaging, 5G, and IoT, the Juniper Research Future Digital Awards for Telco Innovation 2024, have been awarded.

And there are some standout players from the telemedia space earning a gong, including Sinch for Excellence in telco innovation, Digital Virgo and Telecoming for carrier billing, Infobip for its CPaaS offering, LANCK Telecom for its AIT fraud solutions and XConnect for its SMS fraud protection.

The full list of winners in each category is as follows:

Judges’ Choice

Excellence in Telco Innovation

  • Sinch

Mover & Shaker in Telco Innovation

  • Andrea Giacomini, CEO of Mitto

Enterprise Telco Innovation

Best AI Chatbot Solution

  • Gupshup, ACE LLM – Platinum Winner
  • BT in partnership with Soprano Design, Patient Concierge – Gold Winner

Best Carrier Billing Solution

  • Digital Virgo – Platinum Winner
  • Telecoming – Gold Winner

Best CCaaS (Contact Centre-as-a-Service) Solution

  • Vonage, Vonage Contact Center – Platinum Winner
  • Tata Communications – Gold Winner

Best Conversational Commerce Solution

  • Tata Communications, Customer Suite – Platinum Winner
  • Gupshup – Gold Winner

Best Customer Data Platform Solution

  • VodafoneZiggo & BlueConic – Platinum Winner
  • China Mobile & AsiaInfo Technologies, Customer Network Data Middle Platform – Gold Winner

Best IoT Roaming Solution

  • Telefónica – Platinum Winner
  • Vodafone – Gold Winner

Best Steering of Roaming Solution

  • TOMIA, Intelligent Preferred Network – Platinum Winner
  • Mobileum – Gold Winner

CPaaS Provider of the Year

  • Infobip, Infobip Communications Platform – Platinum Winner

Mobile Messaging Innovation of the Year

  • Interop Technologies, Basic RCS – Platinum Winner

Operator & Network Innovation

Best AI Innovation in Telco

  • Dubber, Moments – Platinum Winner
  • Comviva, MobiLytix AI – Gold Winner

Best Billing & Charging Evolution Platform

  • Syniverse, Universal Commerce – Platinum Winner
  • Comviva, PreTups Voucher Management System – Gold Winner

Best Cellular IoT Initiative

  • Eseye, AnyNet+ Cellular IoT Connectivity Solution – Platinum Winner
  • Bridge Alliance, APAC Multi-domestic Connectivity Solution for Automotives – Gold Winner

Best Digital Transformation Project in Telco

  • Thales, Trusted Digital Telcos – Platinum Winner

Best Network Orchestration Solution in Telco

  • Tata Elxsi, NEURON – Platinum Winner
  • DCConnect Global Limited, DC Gateway – Gold Winner

Best Satellite Connectivity Service

  • Orange Satellite with Nordnet – Platinum Winner

Network Virtualisation Innovation of the Year

  • Rakuten Symphony, Symcloud – Platinum Winner
  • Console Connect – Gold Winner

Sustainability in Telecommunications Innovation of the Year

  • GeoLinks, ClearFiber – Platinum Winner

Security & Fraud Innovation

Best AGT/AIT Fraud Solution

  • LANCK Telecom, FOUNDATION FMS – Platinum Winner
  • Telesign, Telesign Verify Plus & Telesign Intelligence – Gold Winner

Best Financial Clearing Solution

  • Syniverse, Financial Clearing and Settlement – Platinum Winner
  • TOMIA, Financial Clearing & Settlement – Gold Winner

Best Flash Call Authentication Solution

  • VOX Solutions, VOX360 – Platinum Winner
  • Mobileum, Mobileum Flash Calls – Gold Winner

Best Mobile Authentication Solution

  • Route Mobile, P2A-based Authentication – Platinum Winner
  • Zumigo, Zumigo Assure Authentication – Gold Winner

Best Robocall Mitigation Solution

  • BICS, FraudGuard – Platinum Winner
  • TransUnion, TruContact Spoofed Call Protection, Powered by Neustar – Gold Winner

Most Innovative SMS Fraud Mitigation Solution

  • Global Message Services, RPA-powered SMS Firewall – Platinum Winner
  • XConnect, Global Number Range Service – Gold Winner

Commenting on its conversational commerce win, Mauro Carobene, Head of Customer Interaction Suite (CIS), Tata Communications, says: “We are delighted to be recognised as the Best Conversational Commerce Solution Provider at the Juniper Research Future Digital Awards 2024. This prestigious accolade is a testament to Tata Communications’ unwavering commitment to excellence and innovation in Conversational Commerce. Our influential position in shaping the future of digital communications is strengthened by our robust global market presence, impressive partnerships, substantial investments in product enhancements, and a comprehensive technology portfolio. We continue to persistently prioritise the needs and aspirations of our customers; striving to deliver impeccable user experience.” – Mauro Carobene, Head of Customer Interaction Suite (CIS), Tata.

Steve Zitnik, CTO and EVP at Interop Technologies, which was awarded platinum for mobile messaging innovation of the year, says: “Fundamental to Basic RCS is our unwavering commitment to broadening the adoption of operator-led RCS Business Messaging. We have seamlessly incorporated RCS features with conventional SMS ingress methods to encourage adoption of RBM, while ensuring a secure and tailored messaging experience. This award is a nod to our team’s user-centric approach; ensuring that advanced technology is both accessible and beneficial to every operator.”

Ehsan Ahmadi, CEO & Founder at VOX Solutions, winner of Platinum for Best Flash Call Authentication Solution, comments: “[We are] thrilled that VOX Solutions has been honoured with the Best Flash Call Authentication Solution award for the third consecutive time. These awards affirm our continuous commitment to maintaining leadership in innovation for monetisation and anti-fraud services; benefitting mobile operators and enterprises globally. We extend our gratitude to Juniper Research for its collaboration, confidence, and trust in VOX Solutions.” ]

Get more information on the Future Digital Awards by visiting the website and signing up to receive the latest news on upcoming awards, opening and closing dates, award categories, and new winners.

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