This marks the fifth consecutive year Infobip has been rated best by mobile operators, and third consecutive year in the enterprise survey.
305 mobile operators and 241 enterprises worldwide participated in this year’s survey, giving Infobip consistently high scores in performance, customer service and technical expertise categories, reflecting the company’s focus on innovation and commitment to helping businesses build meaningful and long-term partnerships.
“Creating an ecosystem of trust and innovation is at the core of Infobip’s mission and we’re deeply grateful to all our clients and partners who rated us favorably in ROCCO surveys. We are proud to know that we are supporting them in the ways they need. This accolade shows us we are on the right track, and that our dedicated specialists across the Infobip Group are doing amazing jobs. I would like to thank ROCCO Research and congratulate them on another piece of research successfully done, they are an integral and important part of the mobile ecosystem, and we’re working together to fit for today’s modern consumer,” says Silvio Kutic, Infobip founder and CEO.
ROCCO Research surveys ask mobile operators and enterprises to rate vendors across a number of relevant categories, providing transparent and independent insight into the mobile messaging ecosystem. The results reveal current trends and needs of both operators and enterprises. ROCCO has also been providing independent and unsponsored research in the specific niche area of Roaming and Interconnect since 2012.
“From humble beginnings to international recognition, ROCCO has been watching the performance of Infobip through our annual A2P SMS Messaging research since 2015. It is clear Infobip have the integrity and respect of the MNO community, but also a passion for developing relationships with enterprises to deliver a wide variety of messaging solutions. Congratulations to the team at Infobip for their great success in both surveys,” adds Jason Bryan, ROCCO Research CEO.