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Regulator publishes discussion document for review of its Code of Practice


The UK’s Phone-paid Services Authority (PSA) has published a discussion document for its Code of Practice review. This is the first opportunity for stakeholders to provide input into the most comprehensive review of the PSA’s regulatory framework in ten years.

The discussion document provides an overview of the review and includes a summary of:

  • the review’s objectives and scope
  • an assessment of the market and consumers’ behaviours, experiences and expectations
  • the PSA’s proposed assessment framework
  • the PSA’s early thinking on its future regulatory strategy.

The purpose of this document is to seek early input from stakeholders to support Code development, before the PSA undertakes a formal consultation process later in the year. The PSA welcomes all views and will carefully consider all responses and other input it receives. The closing date for responses is 9 April 2020.

You can read the discussion document here and read the new blog post about the Code review here.


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