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Senegalese Mobile Operator Hayo Telecom selects Telesmart.io to accelerate how it delivers global numbers to customers 


Telesmart.io, an expert in global number and messaging services, has been chosen by Hayo Telecom, a Senegalese mobile network operator, for its fully API-enabled number and messaging platform. The platform automates the full supply chain for the MNO, including sign-up, interconnect, on-line provisioning, functionality, visibility and reporting.

The partnership is Telesmart.io’s first deal focused on the region and will enable Hayo Telecom to serve its customers in Africa with increased efficiency and capabilities. As a Telesmart.io partner, Hayo Telecom receives Dynamic Partner Status, enabling it to access number inventory in real-time, rather than holding excess number inventory which is more costly.

“Traditionally, inventory management is an expensive and time-intensive process for MNOs and unfortunately, the supply chain has not experienced digital transformation like other areas of the industry. Our platform resolves this manual process for Hayo Telecom so it can manage its extensive numbering network effectively,” said Neil Kitcher, CEO and Co-Founder at Telesmart.io. “We are constantly looking for new ways to deliver efficiencies, so breaking ground in Africa is a huge achievement for Telesmart.io. We will continue to serve operators in the region like Hayo Telecom with pride.”

Telesmart.io inventory management platform for voice and messaging makes it simple to monetise the opportunity in the Communications Platform as a Service (CPaaS) market, as call centre solutions and voice and messaging collaboration tools continue to be in demand. With a full suite of APIs, the platform can be seamlessly integrated into Hayo Telecom’s existing business systems and Telesmart.io’s ‘Bring Your Own Numbers’ model means all inventory can be managed in a single platform.

“Our telecoms customers trust us to deliver mobile services with wide coverage across the region. We needed a solution that matched our ambition and found that in Telesmart.io,” says Feraz Ahmed, CEO at Hayo Telecom. “Our services are crucial in delivering efficient transport, transmission and triple play, including voice, video and data services. We’re looking forward to continuing our efforts in bringing technology and networking to underprivileged rural areas in Africa, as well as more urbanised areas, with Telesmart.io by our side.”

Hayo Telecom has a permanent presence on four continents and maintains a customer base in over 25 countries. The MNO has international points of presence (POPs) in South Africa and North America, providing services such as Voice, SMS, DIDs, Data, and other telecommunication related services.

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