Sunday, May 19, 2024
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    Telemedia Magazine – Issue 69

    Telemedia Magazine Issue 69
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    Issue 69 features include:

    MESSAGING & ENGAGEMENT
    Conversational everything – where message providers are king
    The surge in use of messaging technologies – SMS, WhatsApp, social DMs and, increasingly, RCS to name but a few – has had a profound impact on modern business. Now commerce is driven by conversation – and that means big business for messaging providers

    CPaaS and RCS in action
    We take a look at how Welsh Water is using CPaaS to deliver multi-channel customer engagement, including over video chat and with chatbots, while we find out how and why Asda turned to RCS to keep consumers in the grocery delivery loop.

    Adding new channels to the conversation
    While SMS and WhatsApp dominate current CPaaS and conversational commerce thinking, social is gaining ground – and soon AR, VR, TV and the metaverse may well also be in the mix… we also take a peak under the hood of blockchain messaging

    VALUE ADDED SERVICES
    Putting the value back into value-added services
    The time has come to put the value back into value added services. Jacqui Jones explains how, but everyone taking a slightly smaller cut, value added services can become truly that

    CONTENT & MEDIA
    Brave new content world
    Metaverse gaming is growing dramatically, as is esports and social media… and all three are delivering commerce opportunities… so what’s in it for telemedia?

    Superbundling
    Redefining the content and entertainment market, Anil Malhotra from Bango shows what super bundling brings all the top content to operators – and what that means for subscriptions and their wider strategies worldwide

    BILLING & PAYMENT
    The billing revolution
    The combination of DCB and open banking – not to mention crypto – are changing how consumers pay for things. And that is changing the whole market for content and services.

    CYBER SECURITY AND FRAUD
    AI and fraudsters
    Doriel Abrahams, Head of Risk, Forter, takes a look at how Generative AI is going to have a massive impact on fraud

    AI to beat the fraudsters
    How AI is also the key tool in beating fraudsets, especially in DCB – all thanks to pioneering work from Evina

    TELECOMS & NETWORK OPERATORS
    How AI is shaping the future of telecom operators
    Historically, telcos have been slower to innovate and onboarding artificial intelligence (AI) was no different — that is until now

    PLUS

    MEET THE PEOPLE
    …Leon Dijksman, COO, Sam Media

    Geraldine O'Sullivan
    Geraldine O'Sullivan
    Championing Mobile Billing & Engagement Solutions That Monetise Content, Drive In App Billing & Increase On-Boarding For mVAS
    Other Issues

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